Avraa Car hire TM R
Busselton 
&

Avraa  Car - Campervan - Motorhome and Scooter hire Privacy Policy and Accessibility Statement

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Avraa is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to the All States Australia Avraa Hire Web site and governs data collection and usage. By using the Avraa website, you consent to the data practices described in this policy statement.

Collection of your Personal Information - Avraa collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number, Credit Card details for any extra hire - accidents and major detailing work to the vehicle and damages, drivers license/s for identification purposes and are destroyed at the end of the hire period from final inspection of the vehicle.

Avraa also collects anonymous demographic information, which is not unique to you, such as your post/zip code, age, gender, preferences, interests and favourites. There is also information about your computer hardware and software that is automatically collected by Avraa.

This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by Avraa for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Avraa web site.

Avraa encourages you to review the privacy statements of web sites you choose to link to from our sites so that you can understand how these web sites collect, use and share your information.

Avraa is not responsible for the privacy statements or other content on web sites outside of Avraa.

Use of your Personal Information - Avraa collects and uses your personal information to operate our web site and deliver the services you have requested.

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Avraa also uses your personally identifiable information to inform you of other products or services available from Avraa such as specials and promo codes.

Avraa may also contact you via surveys to conduct research about your opinion of our current services or of potential new services that may be offered.

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Avraa does not sell, rent or lease its customer lists to third parties though we may contact you from time to time on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Avraa may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Avraa, and they are required to maintain the confidentiality of your information.

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Avraa does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Avraa keeps track of the web sites and pages our customers visit within Avraa, in order to determine what Avraa services are the most popular. This data is used to deliver customised content and advertising within Avraa to customers whose behaviour indicates that they are interested in a particular subject area. Avraa web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Avraa or the site; (b) protect and defend the rights or property of Avraa and, (c) act under exigent circumstances to protect the personal safety of users of Avraa, or the public.

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Avraa recognises the importance of providing an accessible and usable website for all users and groups, including those with a disability.

We have incorporated 'best practice' design principles and established world wide standards and guidelines, to ensure that this website can be used effectively and easily by all.

Avraa has perfected the functionality, usability and accessibility of our research, and studies have been completed to help ensure these pages are in a user friendly and focused manner.

If you would like to give us feedback about your experience of using our website, we would greatly appreciate your time.

Please send your comments to avraahire@outlook.com

Use of Cookies (hmm... cookies.) the Avraa web site use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server, cookies cannot be used to run programs or deliver viruses to your computer, cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you - one of the primary purposes of cookies is to provide a convenience feature to save you time, the purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Avraa web pages, or register with the Avraa site or services, a cookie helps us to recall your specific information on subsequent visits.

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This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on so when you return to the same Avraa web site, the information you previously provided can be retrieved, so you can easily use the Avraa features that you customised and you have the ability to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the our services or web sites you visit.

Security of your Personal Information - Avraa secures your personal information from unauthorised access, use or disclosure. and Avraa secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the 128 bit Secure Socket Layer (SSL) protocol.

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Daily Hire - Your hire with Avraa starts on the 1st day of hire and consecutively every day thereafter and is not worked by hours of the day, if your hire returns later than the expected time and does not go over to the next day then a small fee applies for handling and we will need to know at least 12 hours prior to help with our scheduling. 

Security bonds apply on all vehicles so please check our rates page for details and if camping or sleeping in one of our cars "excluding camper vans" then a cleaning charge will be charged to your card or taken out of your security bond for any heavy soiling "such as beach sand" and definitely! no surf boards are to be carried inside our hire cars as they scratch up the inside of the vehicle and tinted windows.

The hirer of the vehicle must return the vehicle in person otherwise another days hire applies consecutively and the returned driver will need to supply their drivers licence by law (consequences will apply if this is not adhered to)

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All vehicles are to remain on gazetted or bitumen roads and small gravel roads leading to a tourist car park, vineyard or place of public entertainment, all vehicles are GPS satelite tracked within 1 metre so don't go driving for long distances on unsealed gravel roads or bush tracks as we will know and you may lose your bond / insurance should an incident or damage to the vehicle by the hirer occurs, flat batteries or incorrect fuels/tainted fuels ie: water in fuels will be the responsibility of the hirer who which will bear the costs of repairs as this is the operators responsibility being in control of the vehicle. 

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One off insurance payment only applies to lowering your accident excess and security bond in the case of an accident with another party on a gazetted  road, all other damages to the vehicle by the driver or occupant's will come out of your security bond, Avraa will then receive a quote by their nominated repairer and you will be billed and receipted for the same cost of repair and refunded any leftover monies.

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Campervans and Motorhomes are to remain clean and free from defects such as having dried flora on dashes (as particles enter the ventilation system) nothing is to be put (stuck) on any windows (cleaning fee applies) free camping in public car parks is strictly prohibited (you will lose your bond if caught by our tracking system) any suspicious behaviour with our campervans will be notified to the police, 

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Changes to this Statement - Avraa will occasionally update this Statement of Privacy to reflect company and customer feedback and changes of law, Avraa encourages you to periodically review this Statement to be informed of how Avraa is protecting your information and contact Information at all times and also welcomes your comments regarding this Statement of Privacy. If you believe that Avraa has not adhered to this Statement, please contact our legal compliance officer who will then use commercially reasonable efforts to promptly determine and remedy the problem.

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AREAS OF USE FOR ALL VEHICLES

 

You may travel within the zoned map area - see our areas of use page (Kalbarri - Kalgoorlie - Albany area) in any of our campervans, (the campervans are NOT to be used off road or on un-gazetted gravel roads except a short driveway into a tourist spot or attraction) outside of these areas or off road you will not be covered by insurance or roadside assistance nor will you be covered if you have an accident on a non gazetted road (Gazetted roads are those listed on maps and considered to be bitumen or regularly maintained public thoroughfare)

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Basically outside of our zoned area there is limited access to medical and roadside assistance due to the isolation of towns and resources. 

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Avraa has implemented this ruling as we have a duty of care towards yours and your family's safety.

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Avraa Privacy Policy 2023