Avraa Privacy Policy
At Avraa, we take your privacy seriously and are committed to ensuring that your online experience is both powerful and safe. Our Privacy Policy applies to all states in Australia and governs data collection and usage on our website. By using our site, you consent to the data practices outlined in this statement.
Firstly, please note that Avraa is not responsible for the privacy statements or content on external websites. We collect and use your personal information to operate our website through analytics and deliver the services you have requested. Rest assured, unlike booking platforms that sell your information, Avraa securely stores your data on hard copy and deletes it at the end of your hire. This includes card details, names, addresses, email addresses, and more.
Your sensitive personal information, such as race, religion, or political affiliations, is never used or disclosed without your explicit consent.
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In the case of an accident, Avraa may disclose your personal information in good faith to comply with legal processes.
We recognize the importance of providing an accessible and user-friendly website for all users, including those with disabilities. Our 'best practice' design principles and worldwide standards ensure that our site can be used effectively by everyone. We welcome your feedback on your experience using our website.
Avraa secures your personal information from unauthorized access, use, or disclosure.
We store your data on hard copy forms in a secure environment and do not transmit it to other websites or store it in the cloud. Our website is protected by encryption and 128-bit Secure Socket Layer (SSL) protocol.
Your hire with Avraa starts at the pickup time on the first day and continues on a 24-hour clock basis, a small fee may apply for late returns, and a security bond is required for all vehicles, please check our rates page for details.
Note that cleaning charges apply for heavy soiling and there are specific rules regarding the use of our vehicles, including restrictions on carrying surfboards inside cars (they must be stored in a padded board bag) and penalties for smoking.
Vehicles must be returned in person, and all drivers' licenses must be in date and provided at the beginning of the hire and there is no charge for extra driver as long as they hold a current drivers licence in date, they are over the age of 25 years (you must remember that the original hirer is the responsible person at all times and will be deemed responsible) No refunds or credits are given for early returns, and extra hire fees apply for unconfirmed after-hours returns.
Our vehicles must remain on gazetted "SEALED" roads, and any unauthorized off-road driving may result in the loss of part or whole of your bond.
Avraa uses GPS LANDSAT satellite tracking to monitor vehicle condition,usage and location on a 24/7 basis for your safety.
We offer a one-time insurance excess (which is your bond on the vehicle) your accident excess is all you will pay, unlike others that charge a daily fee, car hire insurance through credit card suppliers are your responsability to recover your accident costs including our administration costs should you have an accident in any Avraa hire vehicle.
Our kilometers policy allows 250 kilometers per day (cars and SUV's) with extra charges for excess kilometers. Note that campervans have restrictions on night driving (from sun up to sundown only - "NO NIGHT DRIVING" and no off the grid camping as the auxiliary battery is only a backup should the caravan park lose power overnight) campervan batteries will be load tested by our maintenance department the day after return, and if found to be low in capacity or destroyed by prolonged off grid camping then you will be charged for a new battery/batteries (their not cheap approximately $450.00) no driving of cars between South West and North West towns at night or after sunset but ok within the town center, this is due to the high amount of fauna and other wildlife within these areas roaming across roads at night time.
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Avraa will not be responsible for any of your transport/carrier delays should you miss your return transport or flight forward or back to your destination, should this occur then contact our office for a hire extension should there possibly be a vehicle available at that time, should you request a refund of your deposit because of any "Out of Your Control" flight cancellation then you will need to submit to Avraa a copy of your paid carriers itinerary and reciept so Avraa can send you an invoice for you to claim against your carrier for a refund as Avraa does not credit back deposits.
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Driver responsibility - All Vehicles come back with fuel full to full (double amount current bowser fuel price charges apply if we have to top it up, and fill up points are Busselton only and not Dunsborough or Margaret River) tyre damage and punctures and windscreen chip damage is the drivers responsibility (a full replacement windscreen is covered by insurance) as well as any heavy inside cleaning (especially baby seat areas and their mess, beach sand charged at $95.00) or external under and over damages, charges apply out of your bond, campervans and motorhomes oils and waters need to be checked every morning before starting out on your daily journey (oil is supplied for each campervan and motorhome and instructions taught at the beginning of your hire, in the event should you run out of oil then find a garage and replace the oil) should any major mechanical issues arise then call Avraa on 0448202998 during office hours or alternatively phone the RAC on 131117 and give then your location and registration number of the vehicle.
Thank you for choosing Avraa. We are committed to protecting your information and providing a safe and enjoyable hire experience.
Best regards,
The Avraa Team 2026